Privacy Policy

Effective Date: November 29, 2024

Welcome to Camp Tournesol Espoir! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Statement outlines how we collect, use, disclose, and safeguard your data when you visit our website, interact with us online, or use our services.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Such as your name, email address, phone number, and other details you provide when completing forms, signing up for newsletters, or registering for our camps.
• Payment Information: When you make a purchase or registration, we collect payment details for processing (e.g., credit card information, billing address).
• Usage Data: Information about your interaction with our website, such as your IP address, browser type, and pages visited, which helps us improve your user experience.
  
  

2. How We Use Your Information

We use your information for purposes including, but not limited to:

• Processing camp registrations and payments.
• Communicating updates about our camps, services, and policies.
• Responding to your inquiries and customer service requests.
• Improving our website and user experience through analytics.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third parties who assist in payment processing, email communications, or website hosting.
• Legal Obligations: When required by law, to comply with legal processes, or to protect the rights and safety of our organization or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how visitors interact with our website and allow us to tailor our content to meet your needs. You can manage your cookie preferences in your browser settings.

5. Data Security

We prioritize the security of your personal information and employ administrative, technical, and physical safeguards to protect it. However, no system can guarantee absolute security. Please notify us immediately if you suspect unauthorized access to your information.

6. Your Rights

You have the right to:

• Access and review the personal information we have about you.
• Request corrections to your data if it is inaccurate or incomplete.
• Request the deletion of your data, subject to legal and operational obligations.

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

We are dedicated to protecting the privacy of children. We only collect personal information from minors (under the age of 13) with verifiable parental or guardian consent.

8. Third-Party Links

Our website may include links to external websites. Camp Tournesol Espoir is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

9. Updates to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal obligations. The effective date at the top of this page will indicate when the latest revisions were made.

10. Contact Us

If you have questions or concerns about this Privacy Statement or how your data is handled, please contact us at:

Camp Tournesol Espoir

[email protected]

888-892-1889

898 Dufferin St. Woodstock, Ontario N4S 1Z1

Thank you for trusting Camp Tournesol Espoir with your personal information. We value your privacy and are here to provide a safe and enjoyable online experience.